Journey Health & Lifestyle - Zinger Chair Foldable Power Mobility Device 

Product Description

The Zinger Folding Power Chair is a lightweight, portable mobility solution designed for versatility and ease of use. Weighing just 47 pounds (including the battery), it offers unique dual-lever steering, allowing for ultra-responsive and nimble maneuvering, similar to a zero-turn lawn mower.

Key Features

• Speed Settings: Three modes—0-1 mph, 0-3 mph, and up to 6 mph—with a reverse speed of 0-1 mph.

• Turning Radius: A tight 24-inch turning radius enables easy navigation in confined spaces, both indoors and outdoors.

• Portability: Folds effortlessly with a single pull release cable, fitting into the backseat or trunk of most vehicles. When folded, it can be wheeled like luggage.

• Dimensions: Measures 31" long x 25" wide x 35" high when open; folded dimensions are 10" x 25" x 36". The seat size is 16.5" wide x 15" deep.

• Battery: Equipped with a rechargeable Panasonic 36V 6.6Ah Lithium-Ion battery, providing up to 8 miles of use on a single charge. The battery charges in 4 hours or less and can be charged while installed or removed from the chair.

• Safety Features: Includes rear anti-tip wheels for added stability on various terrains and inclines.

• ADA Compliance: At 25 inches wide, the Zinger fits through standard ADA door frames and can navigate ADA-compliant ramps with inclines up to 10 degrees.

Specifications

• Weight (including battery): 47 lbs
• Dimensions (Open): 31” L x 25” W x 35” H
• Dimensions (Folded): 10” L x 25” W x 36” H
• Seat Size: 16.5” W x 15” D
• Turning Radius: 24 inches
• Battery Type: Panasonic 36V 6.6Ah Lithium-Ion
• Battery Life: Up to 8 miles per charge
• Charge Time: 4 hours or less
• Max Speed: 6 mph
• Reverse Speed: 1 mph
• Max Incline: Up to 10 degrees
• Frame Material: Aircraft-grade aluminum
• Weight Capacity: 275 lbs

What's Included

• Zinger Folding Power Chair
• Panasonic 36V 6.6Ah Battery
• Battery Charger
• Travel Basket
• Battery Keys & Toolkit

Warranty

• Standard Warranty: 12 months for most products.

• Mobility Products:

  • 12 months for the frame, mechanical, and electrical components.

  • 6 months for the battery, tires, fabric seat, seat back, and seat cushion.

Frequently Asked Questions (FAQ)

• Is a Zinger Right for Me?

  • The Zinger can be used just about anywhere, both indoors and outdoors. It can handle various terrains such as grass, carpet, dirt, and more.

• Will it fit through my doorways?

  • In almost any case, yes. Check to be certain that the openings in your doorways are at least 27″ wide. ADA compliant doorways are a minimum of 32″ wide, which is no problem for Zinger.

• What is the Zinger's weight limit?

  • The Zinger Chair is capable of carrying a person weighing up to 275 lb.

• Does it come in a larger size?

  • The Zinger is only available in one size. The maximum user weight limit is 275 pounds.

• I'm not sure if I'm strong enough to operate the handles.

  • Very little force is needed to operate the Zinger on level ground. Just the weight of your arms is usually enough on smooth surfaces. Driving on grass or rough surfaces may require slightly more force.

• I only have one good hand. Is the Zinger for me?

  • The Zinger requires the use of both arms and hands to operate. However, an alternative product called the Zoomer Chair is available for those limited to the use of one arm and hand. The Zoomer Chair includes most of the same great features and benefits of the Zinger Chair but is joystick-controlled.

• Can I modify the Zinger for one-handed operation?

  • No, the unique and sporty control system requires the use of both hands.

• Is a Zinger right for me if I am handicapped or disabled?

  • The Zinger Chair is a personal electric vehicle and is not intended for individuals fully restricted to a sitting position. You must be able to get in and out of the chair.

• What’s included with the Zinger Chair?

  • The Zinger will arrive fully assembled out of the box. It includes the chair, a battery and charger, 2 keys (for securing the battery in place), and a hex key for removing the armrests if needed.

• Will Medicare help pay for my Zinger?

  • Unfortunately, the Zinger is not covered by Medicare.

• What accessories are available?

  • Accessories such as a seat back bag, cup/bottle holder, cane holder, spare batteries, and tires are available.

• Will the Zinger Chair fit under a desk or table?

  • The Zinger easily fits under most desks and tables, even with the arm rails installed.

The Best Price Is Guaranteed!

We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us, simply give us a call and we will match it. If you make a purchase and find a lower price online within one month of that purchase date, let us know and we credit back the difference. 

We want you to feel confident that you are getting the absolute best price for the product you are ordering.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within one month from the date of your order and we will process the credit accordingly.

Our 100% Price Match Guarantee has the following restrictions:

Promotions such as rebates and buy one, get one free offers are not eligible
We cannot price match items that are out of stock.
The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
The competitor must be an Authorized Retailer of the item you have purchased
The Price Match Guarantee includes will be calculated based on item price, sales tax, shipping charges
Price Matches Do Not Apply For Exchange Orders

Our goal is to keep the ordering process as simple as possible. Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if your product is in stock.

Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

Order Confirmation:

• You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.  
• As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.  
• If your item is on backorder or unavailable, we will reach out to you via email.
• If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

Order Shipment:

• If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will ship within 1-2 business days from the date of your order.  
• We will send you the tracking information within 24 hours to the email address you provided when checking out.  
• We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day).  
• Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
• Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost. 
• We do not offer Cash On Delivery.  
• A phone number is required by the freight company so a delivery appointment can be made.  
• Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.   
• A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.

Note to international customers:You are responsible for any and all duties or taxes that may apply.(see details below)

• Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
• As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
• To avoid a delay in receiving your order from customs, consider the following:
• Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
• Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
• We do not refund original shipping charges for goods that are refused for delivery at customs.
• We will deduct all additional fees resulting from refused international shipments from your refund.
• If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
• If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.

• We ship via UPS and FedEx for most products, USPS for small parts and accessories, and freight for large products.
• If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at info@livingsmartusa.com

Damages:

• Please inspect the packaging of your items when they arrive.
• If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.  
• If your item(s) do arrive damaged, please send photos to info@livingsmartusa.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:

• If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. 
• If your order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

Backorders:

• From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a product sooner.
• The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
• If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether. 
• Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. 

This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. 

Important Freight LTL Shipment

1. When the item reaches your city or a city near you the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
2. You need to be at the delivery address during the delivery window to receive and sign for the item. 
3. The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame. 
4. Please make sure the phone number you entered at checkout is a good number to contact you at.
5. Don't screen your calls until your item has been delivered. 
6. The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door. 
7. Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.

How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):

• Carton damage requires visual inspection of contents of the unit. 
• LivingSmartUSA recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Premier Home Supply immediately. 
• IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage. 
• Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier

Carton packaging has excessive damage with the exposed product:

• Refuse shipment
• Sign carrier paperwork: “Carton damaged and refused”
• Notify LivingSmartUSA immediately.

If you have any further questions about the ordering and shipping process, feel free to contact us by email at info@livingsmartusa.com

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